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This is an honest company with hardworking people. They finished the work within time and quote, as per the comprehensive contract, and did a good job. When they said they would arrive at 7am they arrived at 7am. What you see is what you get. They did not upsell anything. I have chosen this company for many reasons. I have interviewed numerous comparable companies and their quote was very competitive. The sales Estimator was very knowledgeable, technical but also very personable and accommodating. The reviews from their customers that I have spoken to were very positive, and the project examples that I saw personally look great, in addition to the positive authentic reviews from this homestars website. As I do realize that many companies call up their customers and asked to write reviews on their behalf. I especially like the new solar vent as it is very quiet, and cools down the house significantly relative to none before the re-roofing. To conclude, I was extremely satisfied with their work, their attitude. Honest companies deserve credits and compliments.

Be warned that you MUST ask for photos taken by the technician for the "before and after" roof work. I trusted the technician and did not ask for inspection & paid in full. Right after the technician has left, I counted the new shingles & there were less shingles replaced than it was stated, and some existing shingles are still curling up. Right on the next day, they claimed they will charge $125 for a technician to come out to show me that there were 23 shingles installed, if they could prove that! And they claimed this is warranty, & shingles can be installed doubled up. So there is just no way to prove anything except if you climb up the roof AND peel off the new shingles to check if they were double layered. For simple works such as gutter cleaning they are ok. They like to state a higher price if you were hesitant then they will make you a "buy it now deal" situation. If you buy a Groupon I recommend you just stick to it and do NOT pay for any additional fees that would be on top of the Groupon value. Don't say that you are not warned. Their contract is arbitrary and includes long clauses stating NO WARRANTIES for ALL of their work. So all they care is just about NO liabilities, NO warranties. Any reputable business would be very concerned about customer service and wanted to help and resolve resolution. All they care is about pretending that they care when in writing and when they wanted to get out of responsibilities they will NOT put things in writing but give you a call to avoid any records. Their responses about the shingles work is: "How can you identify that they are not new?" Their responses to other customers' complaints regarding that they will be happy to send a technician to show you the new shingles that they have replaced, but have not mention that $125 will be charged if you have issues with their work. When I replace my roof in a few years I will find another trustworthy company that I have checked referrals from real life customers and have seen their actual work that were done several years back only. You lose my business.

Staff do not have enough experience to deal with complex Permit applications procedures with government departments. Did not know what they are doing. Disorganized, failed to be assertive when dealing with their failures by deflecting them.