Angie Hung from Calgary

Very satisfied with this basement development. Had an undeveloped basement (house built 2014). I consulted with several vendors before choosing Tay-ky and did LOTS of research. Was referred to Tay-ky via a positive referral from a friend. Positive experience with Colin, Brenden, and the sub-contractors. Tay-ky was also competitive with price (in fact the most competitive) and still managed to create a high-quality space that I'm proud of. What: I wanted to create an open home theater and dance rehearsal space. Process with Colin and Bonnie went smoothly, required some clarifications (I am very detailed). I definitely recommend Tay-ky Developments for any such work. Colin took the time to plan creation of the space and how to frame the walls (there was low ceiling plumbing that needed a workaround). Had to put up 2 walls to separate the space from: 1) the furnace and back storage room 2) the water meter reader room. As a dancer, Colin arranged the installation of a mirror on one wall so that I can use it as a rehearsal space. I asked for an entertainment cabinet as I don't want to build one on my own. I have a home theater projector that I wanted to put on the ceiling, but I didn't want it to be a permanent solution (which is what a regular ceiling mount is), so Colin created a projector tray hung from the ceiling where I can put my projector on, but also can remove it and take it elsewhere when I want to. Floor is Winchester Plywood Blue Pine. Work was done on time as scheduled (though I wasn't in any rush). The work proceeded without any hiccups and I love my new basement! Helpful Note: They accept MasterCard however charge a 2% "convenience" fee. I get 1.5% cashback when I use my credit card and was planning to use this to help finance. But had to go with cheque. I understand why such a fee is charged (at least Bonnie tried to explain to me). Helpful Note: Invoices come from Bonnie, who isn't at the house meetings (just Colin), so sometimes information/costs get incorrectly translated to the invoice. Was able to clarify with Bonnie and Colin when this happened, and have the invoice corrected without any issues.

Fast customer service. Liked how they opened the box to ensure it was all there. Only problem was that we asked if we could take the lamp base home without the box, so that we didn't have to deal with the box/styrofoam packaging, but we weren't given everything in the box!! So we drove half an hour home only to find out that the harp and bulb set was still in the box back at the store! We confirmed over the phone. Tony D and the 2 guys that helped my mom and I take the lamp base to the car should have realized we were missing a necessary part to put together the lamp. But after all this, the customer service including Amber and Abdi were very nice.