Reviews

10/10

Several years ago R-Tech replaced six windows in my house, which included a sliding door and bay window. The installation was done correctly with no issues. To this date I still love all my windows and have had no issues with any of them. I accidentally damaged the screen frame from my bay window. R-Tech replaced/repaired the frame perfectly and didn't even charge me. That is what I call great customer service. Thank you again.

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10/10

I texted Giancarlo for a quote and received a reply within minutes.  The next day he showed up to provide me an estimate.  He listened to what my requirement/needs were and gave me options for what I wanted.  At no time did he pressure me into hiring his company or tried to get me to purchase something more expensive.    He would have started approx. 1 week later but I had to delay the job.    There was an issue with the location of my water drainage pipe.  Giancarlo gave me two options for how they could deal with it.  He ended up doing the option he did not recommend because it was what I had wanted.    I can not say enough good things about this company.  Everything I asked for was delivered plus some.  They ensured the concrete was level with my grass (for safety issues) , ensured it was level with the sidewalk so snowplows would not hit it.  The colour and design turned out much better then I had imagined.    All the employees were professional and courtesy.  They cleaned up absolutely everything.  My only complaint was if I had known how much I was going to love it, I would have made it larger.  Thank you Giancarlo.  P.S. I attached a photo but the photo does not do it justice.

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Company Response

OMG Julie you were truly amazing to work for !
Not only did you make it so easy to work with, but I would recommend anyone to do work for you ..

Thanks so much for the opportunity!

10/10

Replaced my outdoor faucet the same day I called. Nancy from the office returned my message within minutes. Steve was in the area and showed up within a couple of hours to do the repair. I have used this company several times over the years. Their service is always phenomenal Thank you Nancy & Steve. One very happy customer :)

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10/10

The salesperson (Bruce) was attentive to detail, personable and followed up with my requests. He took the time to listen to my needs and allowed me to custom alter some pieces. Everything I was promised was delivered. Quality of furniture is great. The delivery men were friendly and managed to get heavy furniture up a narrow staircase with no marks or damage to my walls. Furniture was set up for me and wrapping/garbage were taken away. Superb service all around. I would definitely buy from this store again.

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Company Response

Thank you for the kind words.
At the Bedroom Shop we take pride in both our quality and service from start to finish, our goal is to try and make every customers experience a Great one.