We had contacted Vince to get a quote for our powder room. He responded immediately and came to check out the powder room the same week. Vince was always in contact with us to let us know when his crew would be able to start our renovation. Adam and Brandon worked on our renovations. They were a pleasure to work with and were always open to answering questions and discussing details of the job (i.e tile arrangement). At the end of the day they left everything neat and tidy. I also really appreciated them taking the time to say hello to the family dog every morning and being considerate of my 8 month old nap schedule (though it didn't matter because she could sleep through anything). Overall, I would recommend the Kitchen and Bath Guys. They not only provide excellent customer service but the workmanship is excellent as well!