Reviews

8/10

1 800 - GOT JUNK provided excellent service. When I phoned to request service, I was treated very well and pick up time was easily negotiated. A confirmation call came a couple of days later at which time I asked some questions and was provided with helpful information. Thirty minutes before arriving a final confirmation call came in. Nigel and Logan arrived on time, and were very professional, thoughtful, thorough, respectful and helpful with further questions throughout the time they were here. My suggestion for improvement would be to provide a list of items that you don't take (fluorescent bulbs, paint, toxic items) with information about how the customer can deal with these (Dial 311 and ask for Toxic Taxi). The company did provide this information on the phone, which was great, but it would be helpful to also have this information available on the website. Many thanks to Logan and Nigel, and to the company for great service! Shelley

Approximate cost of services:
$600.00
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Company Response

We appreciate your suggestions for our website, Shelley! We do apologize for our inability to take hazardous items. Unfortunately it is against the law for our trucks to transport such items. We're glad that the service was otherwise successful! Thanks for letting us know Nigel and Logan did such a good job onsite.

10/10

Working with Fedor and other staff at Aquamaster was great. All communications (e.g. education, providing a quote, answering questions), and service delivery were carried out in a professional, friendly, helpful, thoughtful, high quality and timely way. Fedor was careful to locate the sump pit in the most affordable location aligned with the particular circumstances of our house. We got quotes from 2 other companies and Aquamaster's was the best. Top marks!!! I would definitely hire them again, and recommend them.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you, Shelley for taking the time to write us a great review. Our team is happy that you are satisfied with the work we did. We appreciate you willing to recommending us and hire us again. We would be happy to help you with any future drain, plumbing and waterproofing projects. Thank you from us all at Aquamaster Drain, Plumbing & Waterproofing.