Over seven years from installation, bad wind storm a few weeks ago. Cap shingles apparently missing on a whole run of the roof. I contacted Cynthia and Kas at Avenue Road Roofing. hopeful that the damage would be covered. First off, there may be many good roofers out there but a common problem is that they often won't call you back, either because they are too busy or can't be bothered. Avenue Road Roofing appears to have excellent customer service. (I called them twice in 3 years and the roof was installed by the previous owner, not me) They were generous and did not charge me for either fix up. Check out the 2 before and 1 after photos from this latest call. You're going to need post-installation warranty and after warranty service at some point. So it's good to go with someone who is going to be there, return your calls, and follow up properly. I am very appreciative
- Company Response
Glad we were able to help Oren. We appreciate the review.