Reviews

10/10

I had purchased an older home and there was insufficient insulation in the attic. The house got hot in the summer after the sun went down and the air conditioner ran continuously some nights. I researched insulation companies to do an attic insulation top-up and chose Ideal Insulation. They have a long history in the industry and I was not disappointed. Greg came over and surveyed the attic and noticed that our kitchen fan exhaust ducting seemed to have a gap to the roof which his crew could fix by caulking it. They would include this as part of the work that they were doing. When the crew arrived they noticed that there was a more serious issue and I should have the ducting repaired. I appreciated Ideal's professionalism in noting problems outside of just the insulation work that they were doing and had the ducting looked at. The attic insulation was topped up after I had the ducting repaired and we have noticed that it no longer gets as hot in the house. The attic insulation top up was definitely worth the investment and I enjoyed working with Ideal Insulation & Roofing on this project.

Approximate cost of services:
$1,300.00
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Company Response

Thank you Bob for sharing your experience with IDEAL. We're glad to hear that our workmanship has lead to increased comfort in your home. Renovations can be tricky and it's great working with customers who understand the twists and turns that can occur. Thank you for patronage.
The IDEAL Team

10/10

I had a moisture problem with both of our bathroom fans. Knight diagnosed the problem and advised that the fans were on a common exhaust vent. These needed to be separated. On this visit they separated the vent exhausts. Proactively they noticed as part of the vent install that the new roof boot connection presented a new moisture site so they insulated those. All fans were re-insulated and they helped me install a new fan in the en-suite! Great work - highly recommended.

Approximate cost of services:
$1,500.00
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Company Response

Thank you very much Bob for choosing Knight for your recent plumbing needs. I will make sure Geoff sees your comments and I will also share them with the entire Service Team here at Knight. Please call us anytime we can be of assistance to you. Thanks again and hope you have a fantastic day. Best Regards.