Reviews

10/10

We had our back patio, driveway, and walkways coated with their rubber compount. Our concrete was cracking and looked terrible! It looks fabulous now. Their employees were respectful, patient, and easy to work with. Ryan worked with us to find the exact color we wanted despite numerous calls and changes of color. Connor is an artist! He troweled on the rubber coating on our patio, walkways, and driveway with absolute precision. The two fellows helping him were equally friendly. All of them happily answered any questions we had, but were absolutely focused on the job. The only downside we had (and it is minor!) is that because we had both the front and back done, it takes a few days for the material to set so we had to make a bit of a bridge to get in and out of our house for a few days. The dogs love it. One peed on it and a little bit of water with laundry soap and it cleaned up easily. It looks just wonderful! Wish we'd done it years ago. Only it wasn't available years ago. :-) It looks just wonderful!

Approximate cost of services:
$10,000.00
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10/10

We had flat roofed duplex re-roofed. Work was clearly explained and then detailed in our quotation. Workers were efficient and professional. Old roofing was removed before the new roof was applied. New plywood was applied in areas that had softened. All flashings were replaced. We checked on the progress several times and were always welcomed on the worksite. Our tenants were treated with respect and every effort was made to take their needs into consideration. Everything was completed in a timely matter (about 10 days for that large area). Area was left clean and tidy.

Approximate cost of services:
$27,000.00
What could this company do to improve their services?
Call us upon completion of the job to go over details and let us know that everything had been cleaned up and completed. Perhaps thank us for our business.
Any advice to offer fellow homeowners facing a similar project?
Always get at least 3 quotes. Be sure that you are specific about what is included in your quotes (i.e. materials, labour, timelines, warrenties, any additional costs like replacing plywood). Ask for references if you do not already have them from friends and family. Also take a look at how long the company has been in business.
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Company Response

Thank you for the advice. I think too often we forget to thank our customers for their business, however we do greatly value your input and of course your business! We do try our hardest to follow up upon completion and walk through everything that had been done, but clearly we can work harder on this. Again, great points! I will circulate these great points with our team. We do thank you for the kind and thoughtful review, and will work our hardest with anyone you recommend to us. Thank you - Shaun Mayhew