Reviews

10/10

Our roof was damaged by wind - some roof shingles got removed. We connected with Imperial Roofs through HomeStars. Stephan was highly professional and easy to deal with: prompt and clear communication, great service and reasonable price. Excellent experience! Would highly recommend!

Approximate cost of services:
$300.00
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Company Response

Thanks Natalia I'm glad we were able to help you in your emergency.

10/10

I recently moved into my new apartment and when my shower started leaking, New Canadian Drain & Plumbing was recommended to me by a family friend. The secretary that I spoke with over the phone was very polite and helpful and told me that she was able to send a plumbing technician to me within half an hour. I agreed to set up the appointment and sure enough, the plumber came on time and diagnosed my problem as being an issue with the shower cartridge. He changed the cartridge for me and kept my floors and the work area clean and my shower has not leaked a day ever since. I received a great service from this company and I will definitely use them again.

Approximate cost of services:
$290.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Natalia, thank you for taking the time to share your experience with fellow homeowners. We appreciate your positive feedback and we are very pleased to know that you are satisfied with our level of quality service, from the customer service received from our office staff to the efficient workmanship delivered by our technician on site. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would greatly appreciate any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time Natalia, take care.