Shawna M Burke-Martin from Calgary

Hometurf did a door knocking is campaign at a time I was unhappy with my service provider, I switched and was pleased - lawn is healthy and they arrive on time and do a good job.

Have been with Dr Green for three seasons and every year it is the same thing: lawn looks terrible, I am invoiced and I have to call and insist that a Supervisor or Mgr visit my yard and remedy the problem. Every year excuses are made, promises for better service and discounts to stay with them. My lawn this year looks so bad that a competitor knocked on my door to offer service under the assumption we did not use a service. Have now sent multiple emails and phone calls to the customer service line but more promises of callbacks (from management) and visits have not been kept.