Had a bad experience with one of their guys, but their installation manager was amazing and sorted it out with me directly. He was kind, communicative and honestly just a very real human being. Thank you Rishie!
I'm so sorry to hear about this, please email me and I can look into this further, pkirby@reliancecomfort.com ~ Penny
Ray and his team did a great job re-levelling our backyard, putting in new sod, flower beds etc. He went the extra mile and fixed our gate to work with the new stone patio he put in. He was knowledgable and cost effective and stayed on budget.
Their plumber was incredibly rude, yelled at me and then way overcharged. The owner came down and suggested to my husband that it was my "hormones"...you know since I am a woman. Then admitted his plumber did work that didn't need doing and half apologized but still insisted on charging us part of the bill. It was a horrible experience.
We serve every client to the highest possible level of service with each and every service call. With knowing that things did not meet the clients expectation, we did offer a partial reimbursement for our service. The Waterworks Plumbing and Drains Inc.
Max and his team were amazing. Max treated both my husband and I with such kindness and patience, especially for two people who knew little about plumbing. He literally drew a picture of all the plumbing within our house and explained how it all worked. He was a terrific communicator throughout the process and kept high standards on all the elements of the job. We had a problem that other plumbers were unable to solve and he was the one who was able to find the problem and fix it. His work was clean, he followed up after to make sure we were still happy and I cant recommend him enough!
Thank you, Tara. We are happy to know you were satisfied with the bathroom plumbing service we provided. We look forward to hearing from you in the future should you require our services and we thank you in advance for any referrals you make on our behalf.
