Reviews

10/10

Called Pro Appliance due to the excellent ratings on Homestars. I called and was greeted with very friendly customer service. I explained the issue with my dryer and was told a technician would call me back in a couple hours. I was called back in a couple hours by Matthew who made an appointment with me between 8:30am and 11:00am. Matthew was at the scheduled appointment right at 8:30am. Matthew was very friendly and explained what was wrong with my dryer and fixed the problem quickly. Matthew was very friendly and was on time for the scheduled appointment. The price was very fair. I would recommend Pro Appliance if you want to be treated fairly to go along with great customer service. Thank you Matthew and Pro Appliance!

Approximate cost of services:
$300.00
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Company Response

Thank you, Matt for the lovely review. We do our best to get to each customer in a timely manner, whether that be by phone or scheduled appointments.
Being cost effective is important to our customers and us. It was our pleasure to have been of service to you.

10/10

From the opening quote to the end of the job Tom and his team treated me with respect and listened to what I had to say and what I wanted. Tom and his crew showed up on time, worked professionally, diligently and were very polite and friendly. I wrote this review for anyone looking for an honest roofing company who will respect you and your property and get the job done right at a competitive price. Thank you Tom and to your crew for making my roof safe and looking fantastic!

Approximate cost of services:
$5,000.00
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Company Response

Thank you Matt absolutely greatful for your support and review.
Pleasure working with you...keep well and dry for many years to come!

10/10

Home builder did not install dryer ventilation properly. For years our dryer was venting in to the siding of our home causing lint to accumulate inside the Dryer vents and in to the Dryer itself due to blow back from blocked vents. DryerVentWizard came out and installed new vents from our Dryer to the existing vents and installed a proper exhaust solution through the home and out to the backyard. Tyler cleaned my existing vents as well as every nook and cranny of my Dryer (to prevent a possible fire) by taking the entire Dryer apart and delinting the inside, outside, top, bottom and inner workings of the machine, was quite impressive! Now my dryer vents outside properly, free of obstructions and my venting solution is up to code thanks to Tyler and DryerVentWizard. Reasons DryerVentWizard deserves a rating of 10/10. -Arrived on time upon scheduled appointment. -Provided a very reasonable, well explained and documented estimate, lot of work to be done. -Explained in detail what the problem was and options on how to fix said problem. -Worked diligently and professionally from start to finish. -Answered all of my many questions in a kind respectful manner. -Explained in detail the work that was done once job was completed. Thank You DryerVentWizard and Tyler for you service!

Approximate cost of services:
$375.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Mathew, It was a pleasure meeting you and your son and helping you out with your situation. It is surprising how often I come across vents that terminate at the outside wall without actually exiting the house. I am so glad that you called and that we were able to quickly figured out what the issue was and correct it. The good news is that you won't need to run your dryer for 3 or 4 cycles to get your clothes dry, you no longer have to lug wet clothes to the laundromat, you will save up to $40 a month in energy costs and most importantly, you are now fire safe. Thank you for your business.