Steve was fast, friendly & thorough. He did a better job than I could have and I'm fussy. Plus he showed up when he said he would. You might not think that's a big deal, but I've had sooo many times when I phoned reno or yard people and then stayed home from work waiting for them, only to have them arrive hours later than they said. Steve was there when he said he was going to be. He got right to it. He was fast and so careful. And bonus... friendly and polite. We will be getting him again in the fall.