Kevin from Edmonton

We bought an orion recliner in march, last night the bloody thing just split in two while i was sitting in it. A review of the chair show the WELD has sheered off separating the chair from the base. I have been told that not only will they not simply replace a chair i bought less than 90 days ago but that its going to take at least 2 MONTHS to get the part in and the will FIX the thing. It needs a whole new weld not a new part. I have sent them picture of the damage and have been told to just wait. I have to admit, i enjoyed the shopping experience, no stalking sales people clean open show room. Average price but i am not impressed with either the quality nor the after sales service. THIS STORE BELIEVES IN BUYER BEWARE. so if you shop here keep that in mind. we won't shop here again.