Horrible company to deal with. After I approved quote, gave credit card info, never heard from them again. Several emails over weeks and no response. Sent cancellation and complaint email and they show up a week later! The crew had no idea what was going on.
- Approximate cost of services:
- $200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Good afternoon Brent, I apologize for the inconvenience and misunderstanding. As your work required a climbing crew there was a different time frame for the work to be done, however we would love to provide you with preferred service. If you are willing to work with us we would gladly do the work within the next two weeks on any day of your choosing as well as credit you with a $50.00 ArborBuck to be used towards the final invoice of the work. We appreciate your feedback and hope you give us the opportunity to make this better.