I can understand why some people are upset with their Direct Buy membership. Maybe you thought you would save a lot of money, but you didn't need quite what you had thought. Direct Buy was very open with me when I was looking into a membership, telling me that the membership is good if you are doing extensive renovations to your home. I saved more than half the price on travertine tile for my bathroom. You can save $200 on one piece of luggage. Our whole bedroom set was $1800 (Kingsized bed, two side tables) which was solid maple, not the composite furniture with the wood veneer on top. Sure you can find cheaper deals at another warehouse, but you will not get the quality. You have to do your homework before you order to make sure that everything is exactly what you want because you cannot return it, this is true. Any damaged furniture is fixed. Yes, sometimes things take more than six to eight weeks to come in, but it's worth it for the savings. I don't use the Mississauga warehouse, I use the Hamilton warehouse, and I have only good things to say about the service I have received there. Some things are a better value elsewhere like electronics, but you have to do your homework.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?