Completely unhappy with the partial cleaning of my home. I was quoted approximately $300 to clean my 3 bedroom home. After only cleaning half of my house I was asked for more money to finish the job by the cleaning crew. Very uncomfortable with the amount of time they spent in my house alone while only the second floor and half of the main floor were cleaned. I ended up hiring another company that cleaned my entire house the next week, they did a beautiful job for half the price in the same amount of time. Your only contact with the company is friendly but can only provide a small discount for being unsatified. The problem was not solved and another client will end up going through what we did. Do not waste your time or money with this company.
- Approximate cost of services:
- $300.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
We are very sorry to hear about your unsatisfactory experience you had with our company, when we give quotes over the phone it can be hard to judge the jobs we are walking into. We notify our clients when there is extra work required to finish the job, it is difficult to judge the amount of housekeeping that needs to be done. We have a 100% satisfaction guarantee and we are always willing to go the extra mile to keep our clients satisfied.