Bill Taylor from Toronto

Excellent service from DrainWorks, as always. Never a good feeling to need a plumber but always good to see Chris Leger at the door. He's a total professional, friendly and very reassuring to have around. Top-class work.

We'd been having problems with the sink drain backing up and becoming harder and harder to clear. Drainworks recommended replacing part of the very old (100+ years) pipe and stack. They gave us two options - we chose the more expensive and a good thing, too, when the plumber showed us the state of the pipe that was removed. We were close to having even bigger problems. Scheduling was prompt, the quote seemed reasonable and Drainworks actually could have moved the work date up a couple of days. We weren't able to do that.They showed up on time on the agreed day, worked quickly and efficiently and went over every little detail with us. Courteous, friendly, knowledgeable guys. The company, too, called the day before to confirm everything and then again to say someone was on his way to inspect the work. No games, no guesswork and we now know more about what's going on under the house than we'd ever thought of. We've seen it on video. We've used Drainworks before and we'll certainly use them again.