We had purchased 3 pendulum lights and the shades that were given to us were scratched and damaged. They were nice enough to replace them but even the new ones were ruined. When we explained to them that they were damaged they allowed us to return them. Then the day we went to return them the store owner began yelling at us and throwing the boxes. Apparently it was disrespectful and insulting to let them know that they were selling damaged products. He was being extremely rude and obnoxious and told us never to set foot in his store ever again
- Approximate cost of services:
- $400.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
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