Reviews

9/10

-20 deg Jan 21, 2019. Immediate response from the emergency number and booked a call. Dzenan was very good about calling with his arrival time and then explaining the problem. He was courteous and informative. Unfortunately, the pipes are plastic and the pipe warmer could not be used. The invoice was sent promptly with a note describing the job. I was able to click on a link to pay. This is a very good system. The only reason I did not give this 10 stars is that I had provided the office with the on-site contact ( I do not live in the property) but the office had not given that information to Dzenan.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Thank you sir for choosing Rooter-Man for your frozen pipe emergency. Unfortunately it turns out that our thawing equipment could not unfreeze your pipes because there is some pex plastic waterlines in your house and the equipment could not make conductivity. Please be aware of the weather forecast and the next deep freeze we have please turn up the temperature in the house and let a faucet run ever so slowly so there is constant water flow during the extreme conditions. This should prevent the pipe from freezing. We appreciate this review.

10/10

I have an annual contract with company “O” but it only puts out bait. Joe found and blocked the probable point of entry for the mice and is coming back to block an opening where raccoons could get under rhe deck. He is knowledgeable and responsive and wants to do the job right. I am very happy to have found his company. Thank you HomeStars and thank you joe.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Thanks for your review. It took some time to find the source of the problem but I did. finding and sealing this access point was ninety percent of the problem. We just have to deal with whats left inside and I expect the job will go smoothly. Joe

10/10

I needed to determine the cause of a water leak so as to prevent further damage before repairing it. Frank brought in hs infrared. I was very satisfied with the entire experience, from how quickly Frank returned my initial inquiry, to scheduling and completing the work. I will not hesitate to use this company again and to recommend it to others.

Approximate cost of services:
$125.00
Was this review helpful?
Company Response

It was a pleasure working with you Norm, thank you for the great review!