We tried to use our hot water heater shutoff valve and it basically exploded with water, and the main shutoff valve worked but also started leaking.
I called Mr. Rooter and they promptly sent out a licensed plumber, Waqas Ahmad, who arrived within half an hour and was very professional, experienced, and courteous.
Waqas took extra time to explain the process and options, he also gave excellent suggestions for things I can do or watch out for as a homeowner in regards to other plumbing in my house in general.
We also had to get the city to come out and turn off the main water and Waqas interacted with the city service tech very professionally and courteously as well.
I am very pleased with the excellent work done by Waqas and the services in general provided by Mr. Rooter.
I strongly recommend Mr. Rooter, they will make sure the job gets done properly!