We decided to go for quality windows after suffering through cold winters with moisture on the inside of the windows. After speaking with Bruce and his sales pitch, together with other independent research, we decided that these were the best for us (not the cheapest, but the best). The Operations team set up the appointment and Ivan and Mitch arrived on time and did an absolutely incredible job taking out the old windows and frames (we did a complete frame to frame replacement) and installing the new, better looking windows. And we now have insulation around the windows! They kept our home tidy (as tidy as you can when taking all the windows out) and were very respectful of our home and the pets. We highly recommend the company and this team.
Update: We have subsequently hired the company to replace a 9 foot sliding glass door at our vacation property and, once again, Renewal by Anderson did a great job. Mitch and Christian did the installation and they were polite, courteous, tidy and kept us informed throughout the process. We still HIGHLY recommend Renewal by Anderson...they have quality people and products, and we now know they back up their installations. We needed a small change to the door threshold, and they came back without question.