jan in north vancouver

after four years i had to replace to this product. iko wouldn't come forward to honor their 25 year warrenty. iko claimed that the shingles didn't last because of shortcomings of the installers. i had to send in samples - iko never revealed what was found. the shingles cracked and deteriorated very quickly. the company was very hard to deal with and did not follow up with me. the warrenty department has very poor business practices.

samra brothers did a satisfactory warrenty job. they honered their warrenty at 50 percent - there were complications from the shingle company. they were honest and pleasant to deal with. they came forward eventually and i was left satisfied with job.