Reviews

10/10

Sam did a great job on our new Formica Laminate countertops! The price was right and he was responsive to all questions and inquiries. As we chose a brand new 2015 laminate we had to wait a few weeks for the supplies, but once they were in he was at our house within a couple days. I would highly recommend Bestway Laminates!

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
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2/10

I was not impressed with this company. After providing accurate information as requested for a quote they gave me a price I thought was fair. Based on this quote I booked for the services - Powerwash exterior of house, clean gutters & wash exterior windows and powerwash my front deck to clear off chipping paint. When they showed up (late mind you, when I had a flight to catch) the employee did a quote confirmation - measurements walk around ect. and the price was OVER DOUBLE what they quoted. That in my mind is absolutely ridiculous. I can see a difference in price to some degree but over double??? As I was in a rush due to them being late I requested a price if they did not clean the windows. This quote was still over the quoted price. I said go ahead, I had to go. Returned home to a house that looked no different. There was some sun damage to the exterior of the house so understandbly that cannot be "washed away". But the front deck was untouched as was the back deck... not sure how the back deck was not included in the exterior of the house to be cleaned? The gutters were cleaned, I will give them that. But overall not worth the price and do not trust the quote unless they come on site to provide it. Very dissapointed and would not recommend this company.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Amanda, I've tried to locate your personal file with our company in order to give you a call to make things right but with limited information it is very difficult to locate your file.

When our customers are not happy, we're not happy!

We would have loved to hear from you about your frustrations because we genuinely care about our work, our customers, and improving our processes... our more than 23 year old spotless reputation is something we hold dear. We're not perfect, but we do have a 100% clean guarantee to give you piece of mind. If you would be so kind to contact me personally, I guarantee to make things right. My name is Chris and my number is 403-681-3377