Be careful when you buy things from this shop.i bought a 70" sony TV and a wall mount recommeded by the sales guy. This substandard mount was sold to me at an exorbitant price of $100. I mounted the tv and the mount broke down and destroyed the tv. I contacted the shop and he was not even ready to listen to me. The mount is made of plastic parts made in china and the shop claimed that it can hold up to 85" TV. Be careful when buying things from this shop
- Approximate cost of services:
- $2,200.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Mathew,
We are sorry for the issue you had with your tv. All of the wall mounts we sell are properly certified and are very sturdy when mounted properly. We remember speaking to you and you had mentioned you had no experience mounting tvs and would do the project yourself. We had recommended a professional installer but you refused it. As a result of an unprofessional installation, the tv fell down most likely.
Regards