Reviews

10/10

Bought an opener from a larger retailer and installers came on site and said it could not be installed. Called Steve and he asked for a couple of pictures. Without coming on site assessed it could be done. Showed up a couple of days later and installed the new door opener. Fantastic service. Refer him with confidence.

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8/10

Washer broke down and with a busy house, two working parents and laundry collecting quickly did not have time to go in person to the store. Sales person as Tasco was very professional and provided a lot of guidance and advice to help direct me to right product and then got me the right price!

1 of 1 people found this review helpful.
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Company Response

That's marvelous! Ask a pro at Tasco! We are hear to guide you in the right direction with our wide selection of laundry sets! Please come back again!

10/10

Referred to Eureka when purchasing a wall cabinet at BoConcept in Toronto. Very professional to deal with and customer oriented. Provided advice when completing tasks that was valuable. Will welcome them back again in the future.

1 of 1 people found this review helpful.
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Company Response

Hi Dave, we appreciate the positive feed back, we do now have a new update website please visit http://www.eurekaassembly.com

10/10

Excellent experience from beginning to end. Had three quotes but easy decision. Prompt response, no guessing with quote, and helpful in preparing for move. Showed up on time and started working immediately. Great team that were friendly, considerate, and interacted with our two kids. Worked efficenlty and finsihed job in 7 hours versus 8 hours quoted. Would use again and recommend strongly to anyone. THANK YOU FIREMEN MOVERS.

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10/10

Our new shed is perfect. Easy experience from beginning to end with excellent service from selecting options/styles to installation. Our neighbours have all commented on it. Would highly recommend Summerwood Products.

1 of 1 people found this review helpful.
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Company Response

We are pleased to hear that you are happy with your shed. Let us know if we can be of any assistance in the future.

10/10

From the moment we called Angelo we knew we were in good hands. He provided us very good advice related to what we needed to have done and also pointed out a couple of issues with eavesthroughs we needed to get addressed. His quote was much stronger then any other received. His team was very professional, hard working and pleasant to have around. They were very respectful of our property and out nieghbours property. This was a big concern since we have a mutual drive that our nieghbour uses daily. They had to lift up a unilock driveway which was a concern but today you would not even know that it had been moved! Our problem has been solved and we have been enjoying a dry basement on days where we would have a small lake in the basement! Thanks again Angelo, Danny and team.

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10/10

Mike was great to deal with from the get go. I had called him almost a year ago about a potential problem but he gave me simple directions on the phone to a solution. Remembered this and the reason why I called on them again. Service technician showed up today on time and was very knowledgable. Took his time to explain the system to me and the challenges we were facing. He was very polite and respectful of our home and children. Notice a couple of issues that needed to be addressed and explained thoroughly to me. Called Mike to make arrangements for a follow up service call on the spot and to make sure any needed parts were available to get the job done quickly. A price for follow up work was provided on the spot while technician was on the phone with Mike. So far...very happy.

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10/10

Recommended to County by Steve Brennan. Called in advance and sales person immediately gave me a recommendation on what to purchase with solid advice why. Did not try to over sell me on other models. When went in to store he showed me two options and described what I would get with both - more focused on convenience of use rather then features that may never or rarely get used. We were sold. Delivery was very easy and accommodating as they worked around our schedule and a time that would work for us to be home. Deliver individuals were friendly, respectful of home and fast (wish they took the box with them but oh well - that is an issue to take up with the City of Toronto!).

2 of 2 people found this review helpful.
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First Review

9/10

I have had a number of different painters do work at our house. Some fair - some poor. Erwyn from Bravo is well beyond all and is excellent. The pride he takes in his work is reflected in the quality of job that he does. He provided us with excellent advice on what to do and what not to do. Price was very reasonable. They say preperation work is always the key to a really good paint job - Erwyn and his assistant went well beyond what my expectations were for preperation of surfaces before even starting to paint. They were non-intrusive, professional and very clean. I have since recommended Bravo to a number of neighbours who have all been happy. Thank you Erwyn and team.

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Company Response

Thank you so much

10/10

We just replaced all our windows meaning the shutters Eric provided to us in the past needed to be replaced. Without hesitation we picked up the phone and called Eric to help us. He was at our house within days at a convenient time to us providing us with thoughts and ideas and showing samples. He made himself very available to us afterwards to answer questions and came back again with more samples. Price and service can not be beat by anyone else. Without hesitation I recommend Eric and Canadian Superbilt for california shutters or Hunter Douglas products.

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10/10

Excellent selection. We worked with Sherry as our sales person who provide excellent advice and service. Great experience from beginning to end. Carpet was delivered to us and the two guys took there time to measure the room and lay the carpet perfectly. We will be going back to purchase a runner for our stairs.

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10/10

I did not have the time to go in to the store and purchase two new Kohler toilets. I decided to call and speak with a sales rep who was very responsive and helpful. He took down what I was looking for and called me back within hours with a quote that seemed acceptable. I called him back the next day to say I wanted to purchase them and asked if they could be ready in two days to be picked up by our contractor. He said it usually takes five days but would see what he could do. Once again he called back in hours to let me know he could have them for pick up in 2 days. Our contractor picked them up with no hassles at all. As well, when it came to paying for the price he quoted me on - he realized he had made a mistake and readjusted the price saving me a significant amount on the total. We were very happy with Gabriel who was our sales person and would recommend Taps and him.

1 of 1 people found this review helpful.
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10/10

Booked Splash to clean my windows and eaves. They were very accomodating with dates and times - other places called would only give a possible week that they would be able to fit us in. Did a great job and no mess was left behind. Only sign that they had been there was the yard waste bag and a SplashWC sign on the lawn. Will call again.

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10/10

We had a number of quotes and went with Mega City and made the right decision. Tom and Chantal were both excellent. We were not home during the day but a neighbour commented on the work that they did and it was very favourable. Work was done in the spring and everything seems good. We felt we could trust Tom which is unusual but he did not let us down. Clean up was excellent - another neighbour who we share the drive with also made this comment. Tom and his team delivered and I would not hesitate to recommend them. Customer service with this company is number one.

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Company Response

It was a great a pleasure in assisting you with your roofing needs.

Take Care,
Tom and Chantell

8.5/10

Great selection. Helpful staff including owners that are almost always there. Directed us to pick the perfect area rug in size and colour to match our dining room. Very happy!

1 of 1 people found this review helpful.
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First Review

9.8/10

Searched the city for patio furniture at a decent price that was sturdy and nice. Found a wide selection at Deck & Dock and a salesperson (Lindsay) who was friendly, knowledgable and very helpful. We had fallen in love with a set at another store but the price tag would have required us to take out a second mortgage - at Deck & Dock we bought the same set at a fraction of the price. Only problem...they did not realize they did not have a set of 6 chairs in stock so we now are waiting for two more to arrive!

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3/10

Recently bought a large ticket furniture item (Baronet line) that was damaged when it arrived about two weeks late. Trying to reach anyone in Customer Service or have them call back is virtually impossible. You need to keep calling and calling to have your issue dealt with. Although Customer Service individuals are very pleasant their story kept changing with each conversation. Still no resolution to my problem. I have bought a number of items from UpCountry in the past but will be taking my business elsewhere - it is not cheap and I would expect more from them. I too have been fed the line that it is the manufacturer that is slow and causing the problem as well - come on UpCountry...at least call back when you get a message instead of making me call you 10 times in one week until I finally reach someone live to get the same story as others!

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8.3/10

Were referred to a couple of companies and visited the Pollard Toronto showroom. We dealt with Mark and were very happy. He took his time to explain all the different options and provided us with a competitive price from the get go. We were having a difficult time deciding on type of window to select and colour and Mark provide great advice and even went out of his way to come to our house to have a look for himself. We are not used to this type of service when you are not doing a large job and it was very much appreciated. The windows were about one week later then date provided but was not an inconvenience. The installer that came was very professional, polite and cleaned up after the job was done. Without a doubt we would recommend Pollard and will be back again to deal with Mark.

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First Review

10/10

What a great experience. A gallery that you feel comfortable looking around in. Full access to all paintings in casual setting makes for a nice experience. Great selection with different styles and mediums. Bought a large painting for our home and a piece for the office as well. Megan and Mark - the owners - are great to deal with as well as all employees.

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10/10

As a new home buyer and new to the art of revitalizing a neglected lawn, I turned to Andrew at Sheridan for expert advice. He is knowledgable and took his time to explain the steps and challenges I may face growing grass in a spot dominated by shade.

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10/10

We recently had Superbuilt Shutters quote us on custom made wood California Shutters for our living room bay window, master bedroom window and four small windows set in to the wall in the basement. Eric came to our house to provide us with a quote. He measured up each window and before leaving our house had a quote for us. Other companies said there was no way for california shutters to be installed in our basement windows but Eric described how he could install them with magnets and how it could work. His price beat any of the competitors by a long way. Being custom made we also had the option to have them custom painted to match our trim colour. Eric was very professional to deal with and made him self available for measuring and installation around our scheduled which meant he was at our house a couple of times in the morning on weekends. This was such a positive experience for us the shutters have made a big difference that he has already been back again to do more windows and is about to come back again to do a third job for us. Highly recommend having them give you a quote. We have recommended him to friends that have also been very satisfied.

1 of 1 people found this review helpful.
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