Reviews

2/10

The replacement job for the roof drain of my house done by Kelvin Chong Roofing Inc couple of months ago found problem recently, two of the corner roof gutter joints facing my backyard found water leaking during rain time, the worst part is water keep on dripping for half a day even rain stopped, as those spots are at the upstream side of the drain, for sure there must be of some flow gradient error, after multiple text message and phone calls to Kelvin in about 2 months time, broken promise after broken promise, nobody show up to fix the damage, I am really disappointed for their lack of business credibility.

Approximate cost of services:
$1,300.00
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Company Response

*UPDATE* after approx a year of attempting to establish contact I am writing to inform viewers that this is a fraudulent review perhaps directed at another company with no records indicating any eaves replacements by us for the entire year of 2018.

*ORIGINAL*
can you get into contact with us to resolve this issue? we have not changed any eavestroughs this year. we have referred all that work to a fellow company that specializes in eaves replacement. due to the high demand of repairs and full roof replacements after the wind storms earlier this year we have been too busy to accept any eavestrough replacements. please call me at your earliest convenience to resolve this issue. (647)832-9939

8/10

I have to thank Bonnie and her work team for their professional and efficient work, everything was going so smoothly and on target, I have no complaint and would like to recommend to our friend for their work.

Approximate cost of services:
$8,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Wai Kwong, thank you kindly for your review. We're so happy to know that Bonnie provided you with the right products and service. Please let us know if you need anything else in order to improve your rating for us. It's important for us to fully satisfy each and every customer. Thank you once again for your business from Canadian Choice Windows & Doors.