From the moment I reached out to Rio Stone, we were treated with some of the most tailored, respectful, professional and knowledgeable customer service I have received. Martin quickly provided a preliminary quote on some material, he was able to give us suggestions, offer to meet us and take us around to the suppliers of natural stones in the City. Let me empathize with you for a moment, like many trades and suppliers, there are so many options and so many fabricators to choose from, especially in Toronto. We were confused on who to go with, and there are so many things to consider, price, quality, advice, timing, service, aftercare etc. Believe me, Martin and his team at Rio stone will take good care of you. My counter was just installed so time will tell if I need service how he pulls through but if the experience I had thus far is any indication, I am comfortable he will take care of any issues that arise. Martin was able to provide options for materials, be flexible for sink options, edge profiles. They made us some transition pieces and shower jambs for other rooms. He was patient and helpful and overall came in with a competitive price. Sue was great with scheduling and we had a super quick turn around time from templating, which is great. His templater was friendly and accurate and the install team did a good job.