Reviews

2/10

I contacted The Roof Doctor for an emergency roof repair as water was leaking in to my home. They were quick to answer my call and showed up the very next day to patch the roof. All interactions were professional. We paid $705 for an emergency patch. Our disappointment stems from the fact that the emergency patch did not help at all, if not worsened the matter. When contacted to advise the roof was still leaking they offered to come back to tarp the roof for an additional $500. We immediately contacted another roofing company for replacement and upon their inspection were advised the patch provided was some caulking and trimming of shingles, nowhere near $700 worth of labour and materials. Very disappointing to hear. Fortunately for us the roofing company we have selected for roof replacement was able to provide a proper patch.

Approximate cost of services:
$705.00
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10/10

I was pleased with Brock Doors & Windows very thorough customer service from the very first phone call through to the installation. Especially with Bill Kovaks and the customer service team/ office staff and installer Michael.

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Company Response

Hi Rose! Thank you for taking the time to recognize Bill, Michael, and our office staff!! Everyone here at Brock appreciates the feedback very much!!!