This is the second time we have called Mr Rooter. The first time was upgrading shutoff valves in a very tight and tricky area of our kitchen and downstairs powder room. We have a very old house and everything is seized up. Justin.R came and he was very polite, professional and delicate with our home which is one of our concerns whenever a trades person does work on our house. We've had some bad experiences. Justin.R of Mr.Rooter did the job fast and clean. We could tell that he is an artisan of the trade. The second time we called Mr.Rooter for some more pipe work. We specifically asked the secretary for Justin.R. She sent him and again, the work was done very well. Plus, he gave us theoretical explanations about other concerns we had with our plumbing. Mr. Rooter may not give free estimates, but the pricing is standard (they have a binder for all sorts of work and quotes) so they can be trusted with their estimates and the professionalism is good and worth every cent.
- Company Response
Hello Andrea and thank you for sharing your positive experience with Mr Rooter! We take great pride in providing the best service possible which in turns provides us with great customer loyalty. We like to keep our customers informed along the way and show them the prices as well as options that work best for them in our Pricing Guides. Thank you for choosing Mr Rooter and have a great day!