Reviews

0/10

I would not recommend gallery of floors. The installer damaged my subfloor, cabinets, and furniture. Shaun the owner refused to provide any compensation for these damages. The installer was very nice but lacked knowledge, did not have any help, drop sheets, and borrowed my contractors tools. When I complained about the tile dust and saw dust I was asked if he could use my bed sheets. My contractor lent him his drop sheets. The hardwood I paid for, Shaun refused to release it to me until I paid his exorbitant bill for incomplete work. I paid his bill and then I was shorted almost 200 square feet. I was told they would ship it to me when they got it. I was then told it would be left outside on the street and myself or anyone on my behalf was not allowed in the store. I am not sure whether it was my call to the rcmp or my email to mercier flooring in Quebec but hopefully I get my hardwood tommorrow, So I can have someone come install my flooring. Don't make my mistake I just moved here and did not know any better, wish I had spoken to a few people first.

Approximate cost of services:
$23,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?