I reached out to several Window and Door companies as I wanted to replace my front door and my upstairs balcony door. What I found difficult was that everyone pushed their opinion without really understanding what I wanted. Firstly, I wanted to keep my storm door and I didn't care that nobody does this anymore. I struggled with the option of sandblasting the window because I wanted to see through the glass to look outside. Gregory was great to work with as he allowed us to tell him what we wanted. We kept our storm door which Omega did a fantastic job re-installing. We chose a clear glass with wrought iron inserts and got window coverings instead. I really like this as I get to enjoy the beauty of my door from inside my house. We also had some high end locks that I was concerned would be a problem to re-install but the installer was able to figure it out (by calling a friend). Yuri did a great job supervising the project. They had delivered the wrong glass on the upstairs doors but Yuri had this resolved while everyone was on site. Omega was not the cheapest but that should never be the deciding factor. I initially went with someone cheaper but that backfired on me big time. I would recommend Omega to anyone looking for windows and doors.
- Company Response
Thank you Steve for taking the time to leave us a review. We always strive to do our best with each customer. We hope to see you and family in the future.
Thanks again Yuri Omega universal Ltd