Customer service is horrible. They are cold and rude. I bought a coupon from them and they would not accept it becaue it was literally 2 mins (by foot) away from the area they had set. I would have been more understanding if they were nicer about it - but no chance. I will never do business with them again.
Do NOT go with Activ Temp Control Inc. it has been the biggest mistake my family has made. Customer Service is horrible, representatives have hung up on us and not picked up the phone when called back, they have been rude and careless. We had no heat for 2 of the coldest days in Canada and absolutely NOTHING was done about it - they are ALWAYS too busy. No one called us back or kept in touch after numerous phone calls and then had the audacity to call us a couple weeks later to talk us into a $100 cleaning. We have decided to go with another company for servicing.
