Reviews

10/10

Jan was the first one to respond to my Homestars request and I felt right away after speaking to him that he was an expert. His communication leading up to the job was very good and proactive, which is something I always appreciate. He sorted out all the details, permit etc, and was right on time the day of the project. Everything was completed well and to my satisfaction. Strongly recommended.

Approximate cost of services:
$2,400.00
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Company Response

Thanks Paul My pleasure
Babil electric

10/10

I had a small job of trimming for three trees on my property, and Glenwood was the only company from Homestars to get back to me. I had a prompt visit from an estimator and had the work done about a week later. The crew was on time, professional, pleasant to speak with, and did a great job without leaving a mess behind. Highly recommended.

Approximate cost of services:
$450.00
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Company Response

Hi Paul,
Thank you very much for leaving us such a positive review highlighting how important customer service is to the Glenwood Team!
Sincerely,
Nicole

10/10

I am fully satisfied with the service provided by Deshawn and Travis. They were professional and courteous, explained the process before getting started and worked efficiently. I don't hestitate to recommend.

Approximate cost of services:
$420.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Paul,

Going the extra mile is what makes the customer experience with AtlasCare so exceptional. Delivering our services with a sense of urgency by expertly trained and well-equipped technicians give you, the customer, a peace of mind that your home is in good hands.

We are thrilled that you were satisfied with your experience, and we hope that you will continue to be a valued customer with AtlasCare.​

10/10

I had dripping sounds during a heavy rain. Mr Roof Repair had a competitive price for an assessment and repair, but what won me over was they were WAY more transparent than other places I called about what to expect. The service guys Pietro and Dan were great, there were no surprises and the follow up report was very professional and useful. Highly recommended.

Approximate cost of services:
$400.00
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Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hey Paul... The transparency you speak is not always found in the roofing industry and it remains a difficult space for consumers to navigate. Glad we could provide that type of experience for you. Cheers!

10/10

I called CoreTemp regarding a heating issue in the house. Richard coached me on some things to try on my own before booking a service appointment, which I appreciated. I did eventually have to have CoreTemp come though, and Richard identified the issue in minutes and replaced a part with stock from his truck. He also gave me some useful advice regarding diagnosing and troubleshooting furnace issues in the future, and some other heating and humidity issues in the house. Highly recommended. EDIT late 2016 - a couple of years later I had a minor flood in the basement from a failed pump on the furnace. Richard returned my call from his vacation in Florida within a couple of hours and referred me to a colleague who was covering for him. Awesome. EDIT April 2017 - Richard helped me diagnose and solve a furnace problem over the phone on a holiday weekend, which I greatly appreciated.

Approximate cost of services:
$160.00
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