Reviews

10/10

Husky arrived same-day as contacted. They spent 75 minutes for teir $100 diagnostics visit, pretty much gutting the furnace to test all parts. Multiple parts were confirmed as failing and/or rusted. They showed us each part and how it was failing. Husky worked with the furnace vendor who determined a full furnace should be replaced due to the unexpected internal rusting on most parts. Lennox replaced the furnace at no cost but install would be $700. Husky ended up having to install 2 new furnaces, as the first replacement did not seem to work to expectation - had a loud sound I think. The whole job took Husky about 4 times longer than quoted but no additional cost was requested. The service techs were really nice and worked late into the evening both days. Best customer service experience in a while - highly recommended if you are looking for an honest and friendly vendor.

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Company Response

Thanks Shawn, we appreciate you taking the time to document your experience. Victoria and the Husky Team

9/10

Hired A Plus Quality for an investigation into my furnace which did not start this year. They arrived in a timely manner within the agreed date & time and provided the requested services.

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Company Response

Thank you so much Shawn for your wonderful review! We greatly appreciate it. Kind Regards, A-Plus Quality Team.

10/10

Adriano is amazing. Met his appointment time, demonstrated fantastic customer focus and delivered an all around excellent service experience. We will absolutely use Adriano (DeSi Appliance Services) again in future for all of our appliance maintenance needs.

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