Reviews

10/10

I stated using Homestars over a year ago. The first customer service coach I had was unreliable and unprofessional. I was very disappointed with their customer service and lack of response time. I tried many time to contact Homestars directly but no one ever returned my calls. I had many reviews that were 100% legit but never posted and there was no one to every call or email so I could question what the problem was. After their website was redone and a new customer service coach hired there was a HUGE improvement. Every call was answered, email returned, every review published and any help I needed Scott took care of it. I am very happy with Homestars now and will continue to be a loyal customer. If I was asked to write this review 6 months ago it would not have a happy ending. Scott Bradshaw changed that for me.

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Company Response

Hi Paul - I really appreciate you taking the time to share your story. Clearly we fell down in our service to you and I'm really glad to hear that Scott was able to turn the situation around. I hope you have a successful 2016. Nancy Peterson, founder

10/10

I saw William from Langley window cleaning washing a neighbours house and asked him what kind of products and equipment he used. As a professional home inspector I know there has to be special technique not to cause hidden damage. Will was very professional and extremely knowledgeable with his product and techniques. I hired him to do a complete moss removal/roof treatment, window cleaning and siding cleaning. He went above and beyond my expectations. He even took care of a wasp nest I had growing in my soffits. He took lots of pictures and explained in detail his work. I would definitely recommend Will for all your exterior house cleaning needs.

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Company Response

Thank you for your kind, positive review Paul. I'm grateful you hired us and appreciate the service we provide. It's truly amazing how much a good clean can transform a home and restore it's curb appeal. Best wishes to you and your family Paul and thanks again.