Reviews

10/10

If customer service and product knowledge is important to you New Age Security Alarms and Video Surveillance is the company for you. All questions are answered immediately and they take the time to ensure you understand. They also are first to follow up with you to ensure everything is going well with the service they are providing. I will always recommend them to everyone i meant.

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Company Response

Thank you so much KP. We truly appreciate your feedback and great testimony of our services. We are happy you are pleased, we thank you for your business.

10/10

After deliberating for months regarding a home security alarm system/monitoring for our house and talking to a number of different companies I decided right after talking to the client service agent at Safetech to go with them as they took the time to listen to my requirements, educated me on different alarm options and the pros and cons of each while not pressuring me at any time to go with them. Prior to the time of installation both the client service agent and install technician contacted me to let me know the exact time they would be coming and they arrived on time. The install of our equipment was completed 'cleanly' and the tech walked us through how to use the equipment and ensured we understood everything we needed before he left. Since the install I am VERY happy with my alarm company choice. no issue .. no problems. Ive even called them a couple of times regarding other items unrelated to my alarm system and have always been greeted with the best customer service/support. I will be recommending Safetech to all those thinking about alarm systems/home monitoring.

1 of 2 people found this review helpful.
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Company Response

We are very glad you are happy with Safetech, Thanks for your business and we would be more than happy to service your friends.

10/10

I contacted New Age Security to install a full alarm and surveillance system for our organization. From our initial meetings where we expressed our requirements to post installation this company far exceeded our expectations. They listened, worked within our budget and provided a quality solution that provided us with exactly what we wanted. Throughout the entire process and even after the installation was completed their customer service nothing short of super. They were very patient with us, made sure we understood things and were very fast and responding when we reached out to them. The installation was done in a professional matter and the work was extremely clean. I will surely recommend their services to other organizations.

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Company Response

Thank You Kirk! Working with you has been a rewarding experience. We feel grateful to have been chosen as your security company!

10/10

Searching through homestars and reading reviews I contacted Max to help us create a secure network from scratch that supported our wifi needs as we were moving from a small 2 office location to a 10k+ square foot building. After listening to our requirements and understanding our budget. Max walked us through various options and let us know the pros and cons of each. After finalizing the solution Max pre configured all the required equipment prior to the installation/setup date. Once onsite to setup the network, Max was not short of amazing, delivering a network that far exceeded our expectations, supporting not only our wifi needs, but all our many devices that needed to connect to the network and created a guest network to support our future objectives. Max was very professional throughout the entire process and educated us about the network and how we can get the best out of it both now and in the future. Not only will we use Max again for all our Networking needs, but we have already started to tell others about him and his services. I would strongly recommend Max for any of your network or system needs.

1 of 1 people found this review helpful.
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Company Response

Thank you Kirk, for the opportunity to create a custom solution for your organization. I look forward to working with you in the future.