The man who came to pick up the carpet was late, made me help him roll and carry the 8x10 rug. When it was delivered back, again they were late and he was polite, but when he opened the rug, it didn't even look like it had been cleaned. I took a green machine over two spots and got back brown water. Hum!
- Approximate cost of services:
- $171.00
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- Company Response
Thank you for taking the time to speak with me yesterday and giving us the opportunity to fix the area of concern. We have a satisfaction guarantee! Looking forward to making this right with you.
Becki (Customer Service Manager)