Reviews

10/10

Used ASR to provide drawings for a deck and request a permit. Anwar was very easy to work with and provided great communication throughout the process. Looking forward to seeing what the deck looks like once built. Highly recommend!

Approximate cost of services:
$3,000.00
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Company Response

Hello Andres & York,

First of all, we would like to thank you very much for your business. We are working hard to earn the satisfaction of our clients.

Please do not hesitate to contact us if you have any questions or concerns during construction.

Kind Regards,

Anwar

On behalf of Team ASR Engineers Inc.

10/10

Alex was great to deal with. It took a bit longer to get the fence in because of the weather, but Alex was very good at communicating what was happening. The fence looks great, he even fixed the garden around the fence. I would highly recommend him. Andres

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much.

2/10

The salesperson was great. He got us the cheapest deal but it was all downhill from there. Someone would tell me the items were on back order others would say it is in. We ended up paying for the shipping because of a miscommunication and the stove arrived damaged. They did give us back $100. Next time i would prefer to pay more and deal with a more reputable company.

Approximate cost of services:
$2,600.00
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10/10

Mr. Roof Repair is great to deal with! They called me back within a very reasonable time, got there guys out to do an estimate even quicker and had a report done within a few days. The repairs were done in a timely manner with pictures to show their work. Our neighbourhood could now sleep not listening our noisy vents. Would highly recommend.

Approximate cost of services:
$740.00
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Company Response

Dear Andres & York,

It looks like you will be back on the BBQ lists this summer! Thank you for your excellent review and all the best...

The Customer Service Team.

10/10

We had a leak in the kitchen and Jeff from Drainworks investigated the problem and realized the previous guys duct taped the pipes. He replaced all the pipes above the kitchen and below the bathroom in addition to fixing a potential problem with my bathtub and the overflow not being installed properly. The job was done quickly and the place was spotless after he finished. This is the second job they have done in my house. Thank you!!!

Approximate cost of services:
$2,500.00
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Company Response

**Thanks Andres** It was a pleasure reading your review to learn that you were again satisfied with the service DrainWorks provided. It is nice to know we were of assistance. We value your patronage and thank you for choosing DrainWorks as your plumbing and drain service providers.

6/10

They did an excellent job. They arrived on time and were clean. They forgot to caulk a few windows in the basement on the inside but they came back in a timely manner to complete the job. Update: I noticed a small hole in one the screens and had some questions about the caulking. Andrew has been great calling me back but he hasn't come by to look at the issues or fix the screen.

Approximate cost of services:
$6,500.00
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10/10

We had a smell of methane coming from a drain. They found the problem, and fixed it in a timely manner. They were super neat and cleaned up after themselves after they finished the job. Great service!!

Approximate cost of services:
$2,500.00
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Company Response

**Thanks Andres** We appreciate your review and thank you for taking the time to share this experience. It is rewarding to learn that you were so pleased with our services. Thanks for choosing DrainWorks.