Melissa from Toronto

Veli and his crew did a great job in removing the crappy old concrete paving tiles and installing our new Unilock Beacon Hill pavers in our back yard. They did a very thorough and impressive job in taking out unwanted trees and vegetation, levelling the ground and meticulously laying our new tiles to create a wonderful backyard patio for us. The job was made more difficult as we're in downtown Toronto, and parking and equipment access was limited, but this was not a problem and the whole job was started and finished in 2 days. Veli was very polite and nice to work with, and our yard and garage were left very clean and tidy. My wife and I were quite amazed at the transformation of our backyard and we can't wait to enjoy summer days lounging outside on it.

We called WaterWorks after realizing that we had a frozen pipe. The office manager was very helpful and it was very easy to book an appointment. Michael came the very next day to try and thaw the pipes. He was very thorough and explained to us some of the reasons for why this happened. Unfortunately after 2 hours, he was unable to thaw the pipes which was likely because we had plastic pipes in the wall. Since he wasn't able to resolve the issue, Michael never charged us. He did however recommend some things that we could do on our own to try and help thaw the pipes. Michael then called us 2 days later to follow up and see how things were going. He was very approachable and answered all our questions. He also offered more longterm options to prevent the issue in the future. A week later, we then found a leak in our bathroom and we called WaterWorks again. Larry came by on the weekend and was able to quickly sort this out for us. He was punctual and very helpful in giving us solutions for the issue. We had a very good experience with this company - both Larry and Michael are dependable and they were not out to gouge us. All of their time and advice cost us only $40! We would definitely recommend them .