~Jeff's method of operations over the last decade has been to close his company and reopen under another name when too many unsatisfied customers start coming after him. ~Some other previous business names: Ottawa Design & Build, Thorman Renos, Thorman Custom Renos etc. ~Jeff took my final payment of $3300 and never returned to work on my project. ~He bragged on his Youtube Channel my job was “6 days to done”. In reality, I was 3 wks without even a toilet in my home and now it has been 16 wks with the project still not done. ~Excuses for his multiple no-shows: car trouble, too much rain, too far out of town, too busy getting ready for his holiday, the leaks in my basement were caused by someone else, I am getting more than $10k of work etc etc. ~Results to date: shower arms are attached incorrectly, work is unfinished, shower is splashing all over the place, leak in the basement, etc, ~Why is painting the bathroom included but painting the door is complimentary? Why is my brick wall plugged with toilet paper? ~When he appeared ELEVEN WEEKS later he refused to work unless I agreed to a new illegal condition: any further discussion equalled me voiding the warranty and breaching the contract ~Of course I refused and he left. He now claims I *chose* to void the warranty--no Jeff: I *choose* not be a victim of your attempted extortion. ~I have now found multiple previous clients with similar stories. Jeff has had multiple previous companies no longer in business ~I had to hire another contractor to make urgent repairs to leaky plumbing ~This contractor also showed me several areas of low-quality work. ~He has been threatening me with a $25k lawsuit every time I write a review he doesn't like. ~See you in court.