Reviews

10/10

Restoration 1 is a first class company I would recommend to anyone. I had a slow leaking (over a period of some months/years--I just moved in a few months ago and the pipe in question turned out to be around 80yrs old) toilet drain. I will leave to your imagination how disgusting this was!! This was during a long w/end but Robert was there within the hour to assess the damage and Tyler showed up shortly after to start the clean up. Naturally this happened on the top floor not the ground floor! All 3 bathrooms were affected. The first day Tyler did hours of emergency cleaning and I was very satisfied with the results. As a health care professional I was more aware than I wanted to be of the potential health hazard. The work took a week and ended up completely gutting 2 of the 3 bathrooms. Tyler and his colleague were very diligent, spread mats throughout the 2 apartments, cleaned up every day, and left whatever they could functional on a daily basis. They also took great and friendly care around our cats and dog. Meanwhile Robert also takes care of the insurance claims and recommended various contractors to rebuild. I hope you don't need them but if you do, you won't be disappointed. Thanks again PS I will update this review when I find out the cost.

Was this review helpful?
10/10

I am very pleased to recommend Ottawa Duct Cleaning as a very professional service. From the first the entire team was helpful and courteous. All my questions were quickly and clearly answered beforehand and when the team came to my home. It turns out my ducts had not been cleaned in 45-50 years! Certainly the crew had their work cut out for them. The crew was on time, and quickly got to work. In addition to the actual work of course, I appreciated the concern they took for the three 4-legged members of the family who were not as happy as I was. They (the crew, not the animals) took time to stop the work while I shuttled the animals around and helped me hunt one down. I will certainly use this company again and I have no hesitation recommending them.

Was this review helpful?
Company Response

Kyle, Thank you for the positive review. We appreciate you taking the time to post this review to help other homeowners like yourself to choose a reputable company. regards, Roger, Jake and Devon.


First Review

10/10

This is not the 1st time I have hired Chris and as usual I am very pleased with the results. From start to finish Chris and his team provide 1st rate service and quality work. Chris' estimate was in the middle of those I asked for and so I was happy to choose him based on past experience. The work was done very quickly, cleaned up every day and always left me with a basically functional kitchen area regardless of what was going on. Chris gave me various suggestions of places to go to choose my cabinets, etc. In one case I didn't follow Chris' selection and later on my original choice of counter became unavailable, so Chris sent me elsewhere, dug out my previous counter he had already removed, reinstalled it and set me up as well as possible for the 2 wk delay I caused. I love the results! My new home is actually a century home and Chris knows so much he was able to take into account the old plaster walls, heating and other weird stuff as well as giving me useful suggestions on making my kitchen modern but in keeping with the age of the home. I would like to add my 10/10 really means something: a) I have a number of rental properties so I have hired more contractors than most home owners; b) despite the above I made a whopper of a mistake choosing another contractor and have had to write my first ever 1/10 review. Thx for all your help Chris!

Was this review helpful?
10/10

I am very pleased to recommend Zion and his team at Bin Solutions. He was able to determine my needs over the phone with a couple of pictures. My bins were delivered and assembled promptly. They provide all the garbage for 4 apartments. They sit at the back of my property and I have received compliments on all 3 sides--how professional they look, how well constructed and of course the lovely cedar aroma. Several neighbours have also inquired about their own bins.

Was this review helpful?
1/10

I thought a long time about submitting this review as I know a company can win or lose business by them. Jeff can be charming and friendly but he has taken the $$$ I paid him in good faith, and essentially disappeared. Although my project started out well, it is now 10 wks into a 1-2 wk project, Jeff has become increasingly difficult to contact and impossible to get to come to my house to finish the project and fix the mistakes. All I have heard are weak excuses: car trouble, too much rain, too far out of town, too busy getting ready for his holiday, the work was complimentary anyways, the leaks in my basement were caused by someone else, I am getting more than $10k of work etc etc. The results to date are the shower arms aren’t attached correctly, work is unfinished, the installed shower is splashing all over the place, there is a leak in the basement, etc and I am very curious as to why my brick wall was plugged with toilet paper. He totalled 5 no-shows after confirming appointments. *****Update***** 1.Jeff recently appeared and refused to do any work until I had agreed to a new illegal condition: I accept his nonsense that any further discussion equalled me voiding the warranty. Considering he owes me money, goods and services I refused and he left my home. This allows him to respond to my negative reviews such as this one by saying I *chose* to void the warranty--no Jeff, I *choose* not be a victim of your attempted extortion. 2. Luckily I had seen this response previously on his multiple negative reviews from his previous companies that are no longer in business. 3. His disgraceful remarks about my late husband were completely inappropriate, I would like to acknowledge he apologized shortly after via email. It was shocking and threw me off my game mid-discussion though. 3. I had another contractor come in to make urgent repairs to a) basement leak and b) temporary work to help slow the damage an ongoing splashing shower is causing. He also pointed out to me several areas of low quality work such as uneven tile work and misaligned vanity. 4. Jeff has been threatening me with a $25k lawsuit every time I write a review he doesn't personally like. This brings me up to $100k. 5. See you in court.

Was this review helpful?
10/10

Hello; I would like to recommend Strokes of Genius Painting. Awhile ago I had a tenant skip on me leaving an episode of "Hoarders: Buried Alive" behind. Not only were few contractors interested in the job but I also needed a very fast turnaround time. Daniel and his gang were amazing: the whole job was done beautifully, quickly and very reasonably priced. I don't normally give 10/10 but this was truly exceptional service. My only worry about this review is they might not be available the next time I call--which I definitely will! Thank you Daniel

Was this review helpful?
Company Response

Thank you!