vaarenx3 from Whitby

Shawn and Chris were a breath of fresh air to deal with. Communication was top notch, all calls returned , all questions answered. Quotation was thorough, detailed and competitive. Work was completed on time and as quoted. Great care/respect was taken when working inside my home. The day following my carpet installation, I had a follow up call to ensure everything met my expectations. I would most certainly recommend Shawn and Chris for their quality work, professionalism and business acumen. My expectations were exceeded. Thanks guys!

i contacted Your Finishing Touch to acquire an estimate to correct a poor install from a previous contractor. Mark was quick to contact me to coordinate a time to quote the job. Mark walked me through and explained what he would be doing and the time involved. I felt confident with his experience and his pricing was what I had anticipated to pay. The job consisted of re aligning baseboard trim, filling gaps, installing quarter round and complete paint. The job was completed in just under two days. The finished product is what i would consider "Show Home" quality. My house was left as clean as it was when he arrived. I would definitely recommend Mark and his company. He will surely be doing more work at my house. Thanks for the awesome results!!

I wish I had read the reviews before I decided to call this company. My story is similar to most reviews here. The first visit was to tell me a piece of debris was removed from my washer pump, all good to go. The next day, the same problem persisted that I called about initially. They sent the technician back who told me that the debris removed the day before must have caused damage. Suggested replacing the pump. In 24 hours, I was now in $280 + $200.00 for a new pump. Pump was installed, all good to go for the second time. Next day, water leaking on my floor. Technician comes back to tell me that the pump installed the day before was more powerful than my original one and had messed up the seal/housing. I'm thinking that since the technician just told me it was their error that they'd rectify the problem and move on. Not so much. The technician steers me back to customer service (bit of an oxy moron with this company). They try to sell me a new pump assembly at $380, to replace the new one they installed the day before. Couldn't get my questions answered, couldn't get a manager to speak to, couldn't get the owners name or email address. Would not tell me particulars of the install, part numbers or brands they dealt with. Deal with the original manufacturer or a major company that will actually look after your needs. It's absolutely frightful to Google this company and see what they're associated with. BTW, The factory autorised company came out to my house to rectify this mess for me, $80 for the visit, made a slight adjustment, told me to have a great day. Runs like new!!