Reviews

10/10

A neighbour witnessed a squirrel chewing on the corner of my roof above the eavestrough and let me know. There was a huge tunnel leading into my attic (big enough for a squirrel and too small for a raccoon) so I called AAA Gates Wildlife Control since I had used them twice before (once when I first bought my house - squirrels in attic and the second time I had Raccoons living in my shed and they were very prompt and humane). This time it was discovered that in addition to the roof corner hold, they had also chewed under my roof vent and were making another entry and my chimney wire had been pulled back (most likely raccoons). They installed a one-way door on the large hole so that they squirrels could leave and not come back, wired & fixed the roof vent and my chimney and then came back two days later to remove the door and repair/waterproof the roof corner where they were accessing my attic. Joel was great to work with (from a good social distance) and gave me the price for just fixing the corner where they were accessing the attic, then explained the other issues he found and said that it was an optional expense; however I just saw it as an issue I needed to nip in the bud since the squirrels seem to really like my attic. I am very happy with how quick and efficient they are and they do everything in a humane way.

Approximate cost of services:
$930.00
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Company Response

Hi Brenda, thank you for being such a loyal customer to us and for taking the time to write this awesome review. I would like to also thank you for noting how "quick and efficient they are and they do everything in a humane way." Our top priority is the animal's wellbeing so it is amazing to hear our customers express that side of our work as well. Take care, Brad Gates, B.Sc., Owner / President, HomeStars Best of Award Winner 2020, 2019, 2018, 2017, 2016, 2015.

10/10

My front porch steps were badly made during the previous owners occupancy and they were actually disintegrating. I found Otto's Masonry on Homestars due to their high ratings from reviews and and the price for their work was reasonable. They came within a day to do an inspection and give me a quote for the demolition and reconstruction of the steps (including digging down and making a proper foundation) as well as repairs to my brick pillars that were missing bricks. Once I had agreed to the quote they were on the job within a week (weather finally cooperated). Although I didn't actually see them due to my schedule, the work was done in a timely manner and the finished product looks perfect. It took about a week (Wed-Tues) and at each step they made sure the area was clean and safe. My neighbour who was home and monitoring the work was also impressed with their professionalism and workmanship. They even managed to match the bricks perfectly so that you can't easily point out where the damage was. I was in contact with the company via phone and email throughout the process and they made the process stress-free. I am very happy with the finished product.

Approximate cost of services:
$8,000.00
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Company Response

Thank you so much Brenda!!

10/10

Serge and Ruslan were extremely professional and extremely helpful. They fit me in earlier than I was expecting which was greatly appreciated. They removed and replaced my eavestroughs and downpipes and installed T-Rex Leaf guards. They even came up with a way to move the downspouts to areas that were hidden or not intrusive. The work is seamless and I (and my neighbours) are very happy with the beautiful job they did. I waited until after a rainstorm to write this review just to make sure that there were no issues and happily there were none.

Approximate cost of services:
$2,100.00
1 of 1 people found this review helpful.
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10/10

Emerald Moving were very efficient and helpful from the planning stages to the actual move. They arrived on time and were very careful with my belongings. I was impressed at how quickly yet how gentle they were with my furniture and boxes. They even dismantled and put everything back together as if it were their own furniture. I was extremely happy with my move and would use them again in the future and recommend them to my friends.

Approximate cost of services:
$750.00
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