I had great experience on working with Jason at A Better Way Pluming Ltd. My rental townhouse had hot water tank outage. I panic. I emailed A Better Way Pluming Ltd at 8pm and stated the urgency. I thought I might have to wait till next day to make an appointment. Surprisingly Jason called me right away. He asked a few questions about the issue and made scheduled himself to come over to site on next day. I felt so relieved that the issue was going to be taken care of by a professional. Next day Jason arrived at my rental home on time although he didn’t feel well. He and his technicians carefully diagnosed the issue and decided to install a new hot water tank because the old one was beyond of repair. Two hours later, a new tank was installed perfectly and the old one was hauled away. The site was cleaned up well. My tenant was happy. I was so impressed by Jason and his team’s professionalism. No wonder A Better Way Pluming Ltd got 10/10 customer review. I was very happy about his quick response and quick action toward my urgent request. We will definitely use A Better Way Plumbing Ltd. Again! Thank you!