Reviews

10/10

They installed my new gas range and a range hood. Very courteous and professional service. This being a new range hood, they also had to install a gas line. They cleaned up the work area after they were done with the installation. Vik was polite, courteous, arrived as scheduled and did a very good job; he also took time to explain how the new range works. A happy customer!

Approximate cost of services:
$750.00
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Company Response

thank you very much. we are glad that you were happy with your installation.

10/10

First time customer - purchased a gas range, a range hood and a fridge from here. Excellent customer service - Brendan was very professional, made excellent recommendations and provided periodic updates on my order status. Delivery was a breeze, polite and professional folks. A very happy customer!

Approximate cost of services:
$3,769.00
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Company Response

Dear Customer, Thank you for your feedback. We are very happy to hear your excellent experience with CAS. We look forward to assisting you in the future.

Kind regards

CAS

10/10

When we were originally looking for a "trustworthy" duct cleaning company (yes, they are a rare!), we decided to turn to HomeStars for honest reviews. Dave's Duct Cleaning had pretty good reviews so we decided to give them a call. We had simply filled out their online quote request form - and within a couple of hours received a phone call from Stanley. He was very patient and went through the whole project scope in details. He emphasized that there are add'l optional services available - but they are totally to our discretion. An appt. was booked 2 weeks out. On the day of the job, the technicians called ahead notifying us that they were enroute - and arrived exactly when they said they would. There were 2 technicians - Brendan and Scott. They were very polite, professional and respected our house. They were careful bringing equipment in, made sure walls/doors didn't get scratched, and constantly kept us updated on the progress. They showed us before and after pictures - what a difference! They even vacuumed nicely after they were done. We had requested the dryer vents to be cleaned as well (at add'l cost) - however upon inspection Brendan advised us that it was quite clean and didn't require any cleaning. We greatly appreciated the honesty and straight-forwardness. We're glad we didn't fall for those "$99 special" calls we all receive everyday! Dave's Duct Cleaning did a fantastic job - and well worth the money. From beginning to end, it was a very pleasant experience dealing with Dave's Duct Cleaning. We'll definitely recommend them to others.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Pradeepta - Thanks for the positive feedback. We appreciate the effort to share your positive sentiments of our service with others on Homestars. Before/after pics are mandatory with every service. Communication and educating our customers is very important to us. Glad you were happy with our results. We don't believe in telemarketing, nor does the CRTC. If you get a telemarketing call from anyone you should approach with caution. More info, on handling telemarketing calls is available on the CRTC website. Should you require any additional support, please don't hesitate to reconnect. we'll always be here for you. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

10/10

We had half of our house windows (10 total) replaced along with the patio door. Vito (salesperson) was very thorough, polite, friendly, professional and extremely helpful. He explained various options, clearly disclosed all costs and didn't have any push-sales tactics. Once we signed the contract, re-measuring took place almost immediately (within a couple of days). Once our windows were ready, they called and was able to schedule a date within a few days. The installation crew (especially Drew) was courteous, friendly and professional. Once the job was complete, they even cleaned up nicely - vacuumed all floors, picked up every little debris. Vito even came and stayed thru' part of the installation to ensure everything is going smoothly and if we had any questions. All windows and the patio door look fabulous. and they're great energy efficient! It was well worth the money spent... We would definitely recommend Vito and Clera to others. From the very beginning of working with Clera (pre-sales to post-sales), we've had nothing but good experience.

Approximate cost of services:
$7,000.00
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Company Response

Dear Pradeepta. We appreciate the fact that you've taken the time to write a beautiful review for us. Thank you so much. You've made a great investment in your home. Congratulations!