Maple

Michael was one of the few companies who responded to my husband's email to come to our house for a quote for a few window coverings. He came to give us the quote, made suggestions to what we can do with the windows. He didn't push for the most expensive solutions; on the contrary, he suggested what he thought was the best for us. He also didn't pressure us to go with him and asked us to shop around. We went for a few more quotes but decided to go with Michael anyway a month later. When we contacted him again, he came right away, re-did the measurement, and told us that the work can be done in 4 weeks because they need to customize and manufacture the shutters. Exactly 4 weeks later, the shutters are in. The installers are friendly and worked fast with quality. The shutters are well made as well. I highly recommend Michael and Window Blinds Direct.

When we decided to have our stairs refinished, we called and emailed around for quotes. 9 out of 10 times, we didn't get a response because the job was too small I take it. Well, we went with the only company who did, Mr. Sandman. Sebastian and his crew started the work when he was supposed to, finished it on time with quality work. I left the house for a few days for him to do his job, and came back to a nice clean house even after all the sanding, etc. The stain was nicely matched. I was super happy. Highly recommend!

I usually never write reviews, unless it's super bad, or on the other hand, way surpassed my expectation. Garry and his team belong to the latter. We used Garry a few years back to install some pot lights. I think he just started his business not long ago at that time, and we were very happy with the work he did for us. Now after 5 years, when we decided to add the crown molding and upgrade our baseboards, as well as adding more pot lights, we automatically thought of Garry. When it has been 5 years and I still remember his name, it is usually because of work work and good service to be remembered. This time around, his team finished our job quickly I merely 3.5 days. We had crown molding on the entire first floor and the second floor hallway, which also includes a 17 foot high ceiling. We also had the baseboard upgraded throughout the whole house. The guys moved our furniture for us, and put them back after done, they cleaned up after themselves, so all we had to do after was vacuum up the dust. The workmanship is flawless, and I can't find a single thing to complain about. When we have more to be done in the house, I will certainly think of him again. There is no doubt about it. Garry, you have earned a very loyal customer.

Sterling House Interiors is a location for Furniture depot. When I went into the store in July, I was attracted by the price the owner of the Furniture Depot gave me for what I was looking for. The two sales people (Cristina and Peter) were extremely friendly and helpful. I left happy with a $16,000 purchase. In September when we moved into the new house, that was when the problems started. Our furniture was delivered on the scheduled date, however, one main bar was missing from the bar set (how would you miss that?), the mirrors on the wall bar were cracked, and the marble top on the night table was badly chipped. After talking with Sterling House people on the phone, the delivery guys took the wall bar back, and promised an exchange of the marble top for the night table. We were told that all three pieces would be delivered in two weeks. Two weeks later, no news arrived. We called Sterling House, and were told that maybe another two weeks. We patiently waited for another two weeks, still no news. Finally my husband and I drove all the way from Maple to Mississauga to the store, and in the store, we were told that our furniture would be delivered on the coming Monday. On Monday, the delivery truck came at about 8:00pm after my husband had been waiting at home for a whole day, with the missing bar, nothing else. The delivery guy told us that he thought the rest of the stuff would be here in another two weeks (Another promise of two weeks? What else is new?). That was about 1 month ago. Till today, we still didn't get anything. I sent many emails to the store, never got any replies ever again. My husband tried to call many times again, and he always got the answers that the purchase had been confirmed to be on the truck and that we should receive them at the end of next week. Now it is three months after the first delivery, we are still missing the exchanged items for the two damaged pieces. My husband and I are the kind of people who don't like to whine, but it is getting to the point that either of us can stand the frustration anymore. He just made a fax to Sterling House to make it more formal, and I am thinking that if this issue is not getting resolved in another week or so, we are going to make a compliant to the Ontario Minister of Consumer Services. Update: Sterling House called my husband after receiving the fax, however, this time, they claim that they didn't remember that was a chipped marble top to be replaced. How interesting! My advice to this store is: avoid as much as you can unless you can stand the nearly to none customer service.