skintu - pickering

Nov 27th...rudest most unprofessional furnace guy ever...the guy told me to clean my furnace - using finger trick to show me dust in furnace...cut hole in furnace when could have used existing...left cut alumninum piece in beside furnace...safety hazard...lots of dust by vents upstairs...these guys had no duct tape, said we don't usually carry it...I replied, how could a duct company not have duct tape in their tool kit...The second guy looked throughout his truck could not find...the first guy wanted me to sign the customer satisfaction piece on contract, which I did noting no duct tape...these guys also ripped off my 70 year old mother-in law for over 300 bucks (upsold to clean furnace and A/C)...Called supervisor 2-3 times (john)with no response...if this review even saves 1 other customer from hiring these guys, it would be well worth it...Can't wait to see their reply now...should be interesting...but who cares, it will be full of bs. I will never hire these guys again and tell our families & friends and they will tell theirs and so on and so on...and so on...and so on...good luck with your business guys and if anything...next time think before you sell stuff to people when not needed and maybe a crash course in customer service would do wonders to improve your business...Enjoy the extra 100 bucks you got from me and 200 from my old mother-in-law...hope it was worth it...Bye-bye...