JV

Not much to say, this was a hassle free experience that I would recommend to anyone looking for a Pre-Purchase Inspection. I called, the phone was answered, we quickly settled on a mutually beneficial time to have my Pre-Purchase Inspection. The inspector showed up on time (early) and immediately got to work. He said what he would do, and did what he said. He also walked around with me educating me on different items that he was noting. After we completed the inspection, he set an expectation of when my report would be complete, it arrived exactly during the timeframe mentioned. I would use AllMax again, I trust this company to provide services that look out for my best interest.

My wife and I had an extremely positive experience with Optimal Air Solutions Inc. I would certainly use them again and I can certainly recommend them to get the job done big or small. If you own a condo you should be calling these guys. They know what they're doing and they are very professional. I used Homestars.com to request a contractor and Optimal Air Inc was quick to respond. In fact they were extremely communicative and responsive which is amazing because there were other contractors that I spoke with that were horrible to deal with... let's just say they didn't inspire any confidence in me to get the job done... I quickly setup a time for them to come over (they were very flexible with scheduling), and they provided a curtesy email to remind me of the scheduled appointment the day before. A very nice touch. When their technician came over he was on time and prompt. Another nice touch was that he put on some cloth coverings over his boots so that they didn't dirty or scratch the floors. It was very professional and spoke to a higher level of care & service that I had not seen with another company I had been using up to this point. The technician really took the time to diagnose my heat pump issues and discussed the different options they could provide. He was clear, well spoken, and very professional and diligently explained the differences between my options. I really feel this significantly helped my wife and I comfortably make a decision. Furthermore, something you should know about Optimal Air Inc... the owner Sean Patterson teaches the course on fixing systems at Centennial College. If you're looking for a company that fixes heat pumps/furnaces etc... you may as well hire the guys that teach the course on how to do it. I couldn't recommend these guys more.

I did not have a positive experience, however I was issued a full refund. I've therefore retracted my full review. This company clearly cares about their brand and tries to provide customer service.