Reviews

10/10

Protection Plus made recommendations to my aging alarm to bring it up to date. We were very satisfied with the level of service. John was prompt, efficient and left no mess behind. Spent time explaining the new features and resolving any concerns. Much appreciated!!

Approximate cost of services:
$650.00
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Company Response

Thank you very much!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I have worked with Woodbridge ClimateCare GTA for years now and have always been satisfied with the quality of the work they perform and the caring individuals who are part of their team. I can count on them and that makes my life easier, knowing that work will be done right the first time. They are reliable, punctual and professional. I would highly recommend them and I have done so already to my friends and family! DEBRA SATOK

Approximate cost of services:
$1,000.00
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Company Response

Dear Debra and Marty,
We would like to thank you for the amazing review. It is really nice to know that you feel you can count on us that is our goal at all times. Thank you once again for recommending us to your friends and family!

10/10

I selected Elie from The Plumbing Expert because I wanted to work with a smaller company allowing me to deal with the owner rather than a random employee. Elie had great reviews and I was not disappointed! He was hired to replace an existing faucet that was previously plumbed in a difficult manner that required some finesse just to remove it. After a series of contortionist moves, Elie was able to extract the old faucet and began the arduous task of installing the new one. Surprisingly once installed the new faucet leaked. Elie tried every possible remedy which included a trip to the hardware store and ultimately a trip to the supplier to replace the cartridge. Despite this trouble, the new faucet still leaked. Elie determined that, though unusual, the faucet was defective. Unfortunately after spending 5 hours problem solving, at that point the store was closed so nothing could be done further. Arrangements were made the next business day for a replacement faucet which indeed solved the leaking issue. My reason for being so impressed with Elie is that he did not want to leave my house without resolving the issue and put in so much of his own time to try. Unlike many contractors, he was more than fair about the compensation and even seemed reluctant to take any money for his time, though the product defect was not his fault. He also followed up the next day because he was so bothered by not being able to perform his job perfectly. Ultimately in any construction application, there are times when the best laid plans can go awry. It is refreshing to deal with a trade that is professional, tenacious, and genuine in his effort to provide outstanding value-oriented customer satisfaction.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for this review!
It is not everyday that a person gets a defective faucet but when you do things take a long time and cost the company who sold it to you more money. Our luck on that day was just short, but im glad the issue has finally been taken care of. As the owner of my small company, I do anything and everything I can to help the customer! This is the difference between a licensed company and The plumbing expert, I will be the one coming to your home and I will do the quote and I will be responsible for your home. Big companies have to trust the person they send out. When you hire the plumbing expert u get me.

10/10

John was very professional. Quality of workmanship was excellent. The crew he hired was courteous and neat. The execution of the job was better than what I expected. I would definitely hire them again. They are very nice to deal with. All in all I'm very happy with the experience.

Approximate cost of services:
$8,000.00
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