The installers were brilliant. Completed 26 windows in 2 days. Work was good and acceptable quality. Mostly cleaned up after themselves but some garbage left for us to dispose of. One minor problem of edge sealing but no big deal. If you use GEM get the contract fully checked before you sign, we had some unexpected issues. They said they accepted credit cards but didn’t explain they charge an additional 2.5% on any payments made after the initial payment. They did drop this requirement for us when I informed Amex - this is not permitted by credit card companies. Price was competitive and I would use them again.
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- Company Response
Thank you for taking the time to share your experience with us and We are glad you were satisfied with our services.